10. April 2013

InVision Presents Cloud WFM at 2013 Kundtjänst i fokus Conference in Stockholm

This year’s Kundtjänst i fokus conference, the annual conference of the Swedish Call Centre Institute, will take place on Thursday, 25thApril, and Friday, 26th April 2013, at the Westmanska Palatset in Stockholm. In the exhibition area, InVision will showcase cloud-based workforce management (WFM) from €/£9 and presents live demonstrations of the product injixo WFM.

With the injixo WFM cloud offering, InVision enables companies to use its multi award-winning workforce management solutionfor a simple, all-inclusive monthly subscription of €/£9 per user, plus a nominal setup and training fee. There is no need for capital investment in software or hardware and there is no need for heavy IT implementation projects. injixo WFM includes industry-leading provisions for data security and high uptime is guaranteed. Companies only need a web browser to access a ‘tier one’ WFM solution at low cost and zero risk.

Cloud WFM is opening up the power of workforce managementto a wider community than ever before and it is vital that powerful WFM tools are backed up with training and education in best practices. The Call Center School, part of the InVision Group, offers a comprehensive curriculum of training, including Frontline Fundamentals, Supervision, Operations, Quality Assurance, Sales, Surveying and Workforce Management. The Call Center School delivers via the classroom, web seminars and self-paced e-learning, and also offers licensing of training content for in-house use and consulting services.

Visit InVision at the 2013 Kundtjänst i fokus Conference:

  • Where: Westmanska Palatset, Holländargatan 17, Stockholm, Sweden
  • When: 25th – 26th April 2013, 8 am – 5 pm