14. Januar 2008

InVision Demonstrates at NRF’s ‘Retail’s BIG Show’ How to Optimize WFM Processes in Retail

At today’s starting 97th Annual Convention & Expo of the National Retail Federation (NRF) InVision demonstrates for retailers of all formats and sizes how to optimize the processes of managing their workforce. Its software solution InVision Enterprise WFM has a modular architecture and supports the whole of the demand-oriented workforce management process that goes all the way from forecasting to scheduling, optimization, time and attendance management, as well as monitoring. The automated scheduling optimization is based on a patent pending technology for demand-oriented and time-saving planning of multi-skill environments.

The retail sector is mainly ruled by price wars, small margins, high labor costs, internationalization and increasingly tough competition. Besides merchandising, labor remains one of the retailer’s largest cost and what is most needed are innovative concepts to improve customer service, increase turnover and cut costs. InVision Enterprise WFM reduces expensive overtime, minimizes idle time and increases sales by making sure that store staff is present exactly when customers arrive. In combination with integrated forecasting and time management features it puts retailers in the position to reap the maximum return on their labor investment.

“To put this into action, our North American clients get full support from our Professional Service, Application and Business Consulting as well as our Customer Helpdesk based in Chicago”, underlines Peter Bollenbeck, CEO of InVision Software Group. “In 2007, we have strongly expanded our US team and opened new locations in Atlanta and Dallas. With two more InVision offices planned at east and west coast we will further extend our geographic footprint in North America soon.”

InVision Enterprise WFM is highly flexible and applicable in all sized retail businesses: It is just as suited to scheduling the employees in a department store as it is for reducing personnel costs and increasing productivity when planning hundreds of thousands of employees globally. Thanks to its open interfaces, the software can be integrated smoothly into existing IT environments and connected to numerous external systems. It is an easy-to-use and web-based solution suited for enterprise-wide deployment. It allows store managers and planners to optimize staffing of their sales floors, warehouses, as well as call centers and the back office by creating schedules that at all times conform to the actual requirement. At the same time, it helps users to comply with all relevant legislation, local agreements, and the contracts of individual employees. In addition, the module ‘Infothek’ allows a fair and transparent employee self-service process as employees have always web-access to their rosters and can enter requests for preferred work times. Furthermore, real time monitoring and online data consolidation tools provide complete transparency and allow the retailer to quickly react to any occurring changes.

Visit InVision Software Inc. at NRF’s 97th Annual Convention & Expo:

  • Booth No. 1775.

The ‘Retail’s BIG Show’ takes place at the Jacob K. Javits Convention Center in New York City (USA) and is the most influential retailer event of the year. This in-depth industry focused event run by NRF, the world’s largest retail trade association, is where decision makers in retail have the opportunity to see the latest retail technology.