21. März 2011

InVision Announces Workforce Management for $9 at the SWPP Annual Conference

InVision Software, one of the world’s leading providers of workforce management (WFM) for contact centres, is presenting its newest SaaS solution to the market this week at the annual SWPP Conference. InVision’s innovative approach to WFM provides a solution to contact centres that starts at only $9 per agent per month. Visitors to this Summit for Workforce Management Excellence will get an overview of InVision’s new offering.

InVision is proud to announce its revolutionary approach to workforce management as its award-winning iWFM product for contact centres moves to the cloud as a SaaS solution. The full suite of functionalities, delivered to desktops via a web-browser only, will be available for a service price of $9 per agent per month. The service includes all product options from forecasting to scheduling, RTA and time management. The new offering comes with simplified project implementations and computer-based trainings that allow fast deployments. Clients benefit from having no upfront capital investments, simpler deployments, and lower ongoing operations costs, while still getting the comprehensive functionalities of a tier-one WFM provider.

According to InVision CEO, Peter Bollenbeck, “We have a long history of helping a wide range of organizations from small companies to large, multi-national firms optimise the use of their most valuable resource – their employees. With InVision’s new SaaS offering, they can operate in an even more efficient and cost-effective manner. We are excited to present this revolutionary offering at the industry’s largest gathering of workforce planning professionals.”

Visit InVision Software at the SWPP Annual Conference:

  • Where: at the Gaylord Opryland Hotel in Nashville, Tennessee
  • When: from 23rd to 25th March 2011