28. März 2011

Callcenter i Fokus Konferens in Stockholm: Workforce Management by InVision from 79 kr

InVision Software, one of the leading international providers for workforce management solutions (WFM) for contact centres, is presenting its new product offering iwfm.com at the Callcenter i Fokus Konferens in Stockholm, taking place at the Bonnier Conference Centre from 30th to 31st of March, 2011. iwfm.com is a fully web-based cloud solution offering all workforce management functionalities from 79 kr per agent per month.

With the new product offering, InVision Software enables companies to use its multi award-winning workforce management solution from 79 kr – without initial investment in software or hardware and without a complicated implementation project. Companies only need a web browser to optimise the use of their most valuable resource – their employees – in an efficient and cost-effective manner.

Whether for a call centre with under 100 agents or a service centre for large outsourcing service providers with several thousand agents: InVision’s software solutions support the whole process of demand-oriented workforce management – from forecasting via scheduling and optimisation right up to controlling.

Visit InVision Software auf der Callcenter i Fokus Konferens:

  • Where: Bonnier Conference Centre in Stockholm
  • When: from March 30th to 31st, 2011