18. April 2011

Call Center dagene 2011 in Oslo: Workforce Management by InVision from 69 kr

InVision Software, one of the leading international suppliers of workforce management (WFM) solutions for contact centres, is presenting its new product offering iwfm.com at the Call Center dagene 2011 in Oslo. The tradeshow takes place at the Radisson Blu Scandinavia Hotel from 3rd to 4th of May, 2011. iwfm.com is a fully web-based cloud solution offering all workforce management functionalities from 69 kr per agent per month.

With the new product offering, InVision Software enables companies to use its multi award-winning workforce management solution from 69 kr. An initial investment in software or hardware is not necessary; companies only need a web browser to optimise the use of their most valuable resource – their employees – in an efficient and cost-effective manner.

Whether for a call centre with less than 100 agents or a service centre for large outsourcing service providers with several thousand agents: InVision’s software solutions support the whole process of demand-oriented workforce management – from forecasting via scheduling and optimisation right up to analysis and monitoring.

Visit InVision Software at Call Center dagene 2011:

  • Where: Radisson Blu Scandinavia Hotel in Oslo (Norway) – Holbergsgate 30
  • When: from May 3rd to 4th, 2011