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UK Customer Success Manager - Home Based

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Customers of our sophisticated cloud application, injixo, can decide every month if they wish to continue subscribing. This is one of the reasons our Customer Experience (CX) team is passionate about helping customers to utilise injixo in the best possible way. The rationale is very simple: only customers who achieve their desired outcomes with the software will remain delighted and committed to staying with us in the long term. In order to strengthen our position, we are hiring to grow our UK CX team.

How you will contribute

  • Support new customers with the configuration and implementation of our workforce management (WFM) software, injixo
  • Be a trusted advisor to our customers and establish long-term relationships
  • Work closely with our product management and development teams by translating user requirements into new features
  • Contribute your experience and knowledge on contact centres and workforce management, or gain in-depth know-how in these areas

What we offer

The opportunity to work with a high performing team in a company that is disrupting the market and going places. We provide the latest technology, home working with frequent face-to-face meetups and an attractive benefits package. You will have dedicated time for learning and professional development in an environment that enables you to grow while making an impact.

Do you like what you’ve read? Then don’t hesitate and send us your application via the form down below! By the way: We’re more interested in you as a person with all your experiences and previous projects than in a long list of qualifications. So, for now it’s sufficient to send us your CV and a cover letter would be nice, too. If you have any questions, take a look at our FAQs or contact our Talent Experience team, which is based in Germany, directly:

We would love to hear from you